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12450 Plaza Drive, Suite B, Eden Prairie, Minnesota 55344 info@westmetroappliance.com (952) 476-5935 Eden Prairie, MN
Freezer Repair in a Twin Cities home — West Metro Appliance Repair

Freezer Repair — Twin Cities Specialists

79 freezer repair jobs completed across 70+ Twin Cities communities.

Common Freezer Issues

Issues we see on this service

Not Freezing

Compressor, condenser coils, or thermostat failure. We diagnose the cooling system completely.

Frost Buildup

Defrost heater, timer, or thermostat malfunction causing excessive ice on walls and coils.

Running Constantly

Dirty condenser coils, bad door seal, or thermostat issue causing the compressor to never cycle off.

Unusual Noises

Evaporator fan, condenser fan, or compressor noise. Early diagnosis prevents complete failure.

Full Freezer problems & symptoms library · Error codes by brand

Freezer Types We Repair

We service all configurations and styles

Upright Freezer
Chest Freezer
Built-In
Drawer Freezer
Walk-In (Residential)
Compact / Mini

Recent Freezer Repairs

Real work orders from our service management system

Frigidaire Oct 16
Diagnosed faulty compressor.
GE Oct 15
True Freezer — Plymouth
True Oct 12
LG Freezer — Eden Prairie
LG Oct 8
Diagnosed faulty compressor.
Thermador Freezer — Waconia
Thermador Oct 6

Common Freezer Parts

Part #Description
811501 drain elbow
11034152 Water filter
X2Y3 Drain Tube
5304513033 cold control

What our customers say

Real reviews from real customers across the Twin Cities

This is the best appliance repair service I have ever used. Nick and his crew are very honest and trustworthy! We have used them 4 or 5 times now for repairs on our JennAir fridge, dishwasher, and Whirlpool dryer. All great experiences!
DH
Dennis Hansen
Google Review
We had our dryer and dishwasher repaired recently. They show up on time, know what they're doing, and are extremely helpful when explaining the issue and how much it will cost. Definitely will continue using them!
KB
Ken Beiersdorf
Google Review
I pay monthly for an appliance repair plan but they couldn't come out for 6 weeks to fix my dryer! With 2 kids and 3 dogs, that wasn't going to work. West Metro had it fixed fast!
GJ
Georgette Jabbour
Google Review
Your technician was AMAZING!!! Words cannot express how impressed I was by his diligence, professionalism, and knowledge. Even though the replacement part would have been more expensive than buying a new oven, he took the time to give me great advice.
CB
Christopher Baga
Google Review
West Metro did a great job with our troublesome gas fireplace. They were professional, diligent, and made themselves available when we needed them. They did not try to add cost to the job. Highly recommend!
SR
Sean Russell
Google Review
My Sub Zero refrigerator/freezer repair was not going to be easy, but the alternative was purchasing a new Sub Zero. The tech came out and assessed the situation, ordered a part, and got it fixed. Saved me thousands!
WS
Wayne Safranski
Google Review
4.7 on 153+ Google reviews

Freezer Repair FAQ

How much does freezer repair cost?
Costs depend on the issue and parts. We charge a flat diagnostic fee, separate from the repair. You get a quote before work begins.
How do I schedule Freezer Repair?
Call (952) 476-5935 or use the online form.
What freezer brands do you repair?
We repair the brands we actually service — including Frigidaire, Kenmore, Sub-Zero, Thermador, Whirlpool, GE, LG, Maytag.
Do you carry freezer parts?
Trucks stock common OEM parts for popular models. Specialty parts are typically sourced within 1–2 business days.
Is there a warranty on the repair?
Yes — repairs where a part is installed include a 1-year parts and labor guarantee, plus a 30-day service-call guarantee.

Freezer Repair Tips & News

Expert advice from our technicians

Freezer not working?

Our technicians are ready to help. Call to schedule an appointment.