Skip to main content
12450 Plaza Drive, Suite B, Eden Prairie, Minnesota 55344 info@westmetroappliance.com (952) 476-5935 Eden Prairie, MN
sub zero repair

Samsung Appliance Repair — Twin Cities

2,200 Samsung repairs completed. Factory certified technicians with real expertise.

Recent Samsung Repairs

Samsung Washer — Long Lake
Washer Oct 8
Diagnosed faulty water valve.
Samsung Dishwasher — Eden Prairie
Dishwasher Oct 8
Diagnosed faulty drain pump.
Samsung Dryer — Shakopee
Dryer Oct 6
Samsung Washer — Mound
Washer Oct 2
Samsung Dryer — Long Lake
Dryer Oct 1

Samsung Parts We've Replaced

Part #Description
DC62-00214M Cold Inlet
DESAMKIT Repair kit
DC97-16782A Roller assembly

Samsung Models Serviced

DW80F600UTS DV45H7000EW/A2 WW22K6800AW DV361GWBEWR/A3 RF18HFENBSR WR361BVBEWR/A2 01 DV42H5200GP/A3 DW80R9950US

About Samsung Appliances

Samsung is a global electronics leader with a wide appliance portfolio. Known for Family Hub smart refrigerators, FlexWash laundry systems, and slide-in ranges with flex duo ovens.

At West Metro Appliance Repair, we've completed 2,200 Samsung repairs across 70+ Twin Cities communities. Our technicians know Samsung products inside and out — from common failure points to OEM parts sourcing.

Common Samsung Problems We Fix

Based on our real service data, these are the most frequent Samsung issues we see.

Ice Maker Defrost Issues

Samsung French door refrigerators are notorious for ice buildup behind the back panel of the freezer. This is caused by a defrost drain that freezes over, blocking proper drainage. The fix involves clearing the ice and installing a drain clip kit.

Washer Spider Arm Corrosion

The rear drum spider arm in Samsung front-load washers corrodes over time, causing the drum to wobble and eventually crack. This manifests as a loud banging during spin cycles and eventually water leaks.

Range Igniter Failure

Samsung gas ranges frequently experience igniter failure. The igniter glows but does not get hot enough to open the gas valve, preventing the oven from heating. Replacement igniters are a common repair.

Refrigerator Fan Noise

A common complaint with Samsung refrigerators is a loud humming or buzzing from the evaporator fan. Ice can accumulate around the fan motor behind the rear freezer panel, causing the noise.

Samsung Product Lines We Service

Refrigerators

French Door, Side-by-Side, Top Freezer, Bespoke, Family Hub, 4-Door Flex

Washers

Front Load, Top Load, FlexWash, AI Smart Dial

Dryers

Electric, Gas, Heat Pump, Smart Dial, Super Speed

Dishwashers

Linear Wash, AutoRelease Door, StormWash, Smart Control

Ranges

Gas, Electric, Dual Fuel, Slide-In, Flex Duo, Air Fry

Samsung Model Number Guide

Identify your Samsung appliance type by its model number prefix.

Model PrefixAppliance Type
RF… French Door Refrigerator
RS… Side-by-Side Refrigerator
RT… Top Mount Refrigerator
WF… Front Load Washer
WA… Top Load Washer
DVE… Electric Dryer
DVG… Gas Dryer
DW… Dishwasher
NX… Range
NE… Electric Range

Samsung Maintenance Tips

Expert advice from our technicians to keep your Samsung appliances running longer.

1

Force defrost your Samsung fridge every 6 months to prevent the ice dam issue — hold Power Freeze + Fridge buttons for 8 seconds.

2

Never overload Samsung front-load washers — excess weight accelerates spider arm wear.

3

If your Samsung range clicks but won't ignite, clean the burner caps and check for moisture in the igniter assembly.

What our customers say

Real reviews from real customers across the Twin Cities

Nick was a great technician! Very professional, timely, and found a quick fix for our issues to get our dishwasher running again. 5 stars, would recommend to anyone who needs a quick fix and professional service!
TB
Tommy Budd
Google Review
Nick provided outstanding customer service!! I appreciate his honesty and ensuring that I was completely satisfied with the service provided on fixing our ice maker problem. Highly recommend West Metro Appliance Repair!
MF
Mary Frey
Google Review
Everything about working with West Metro was so easy. I put in a request for an appointment and received a call back within minutes. The first technician arrived on the scheduled day and fixed my dishwasher perfectly.
AT
Ashlee Taylor
Google Review
These guys are great and are my go-to appliance repair company. Very responsive and knowledgeable! Great communication and friendly service with fair prices.
AS
Allen Stipek
Google Review
The ice maker in our 10-year-old KitchenAid refrigerator stopped working. I stopped into West Metro Appliance Repair and they had a great experience. Kelly and Harri got us back up and running!
MZ
Michael Zenk
Google Review
Our stove went out the day before Thanksgiving and we were hosting. They came in, fixed our stove over the course of two days, and genuinely saved the day for us. Service was great!
DD
Dennis Dimka
Google Review
4.7 on 153+ Google reviews

Samsung Repair FAQ

How much does Samsung repair cost?
Repair costs depend on the issue and parts needed. We charge a flat diagnostic fee that is separate from the repair cost. You'll get a quote before any work begins. Most Samsung repairs range from $150–$400 including parts and labor.
Are your technicians certified for Samsung?
Yes — our technicians are factory-certified and trained on Samsung appliances. We use OEM parts and follow manufacturer repair procedures.
Do you carry Samsung parts?
Our trucks are stocked with common Samsung parts. If a specialty part is needed, we can typically source it within 1–2 business days through authorized distributor channels.
Is there a warranty on Samsung repairs?
Yes — all repairs come with a 1-year guarantee covering both parts and labor, plus a 30-day service call guarantee.

Need Samsung Repair?

Our factory-certified technicians are ready to help.