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12450 Plaza Drive, Suite B, Eden Prairie, Minnesota 55344 info@westmetroappliance.com (952) 476-5935 Eden Prairie, MN
Technician diagnosing an appliance problem

Washing Machine Shaking or Walking

Your washer vibrates, shakes, or literally moves across the floor during the spin cycle. This can damage the machine, your floor, and your plumbing connections.

Step-by-Step Troubleshooting

Try these fixes before calling a technician

1

Level the machine

This is the most common cause. Place a level on top of the washer. Adjust the leveling feet (all four) until the machine sits firmly on all four corners. Tighten the lock nuts against the frame to prevent the feet from vibrating loose.

2

Check for shipping bolts (new washers)

If the washer is new, check that all shipping bolts, brackets, and foam spacers were removed from the back/bottom of the machine. These lock the drum during transport and cause violent shaking if left in place. Check your installation manual.

3

Balance the load

A single heavy item (like a blanket or comforter) bunches to one side during spin. Wash bulky items with a few towels for counterbalance. Stop and redistribute if you hear the load become uneven.

4

Check the floor

The washer needs a solid, level surface. A weak or flexing floor (common in older homes and second-floor laundry rooms) amplifies vibration. Place a 3/4-inch plywood board under the washer to distribute the weight, or use anti-vibration pads under the feet.

5

Inspect the suspension (front-load) or snubber (top-load)

Front-load washers use shock absorbers to dampen drum movement. Top-load washers use suspension springs or a snubber ring. If these are worn, the drum moves excessively during spin. You may see them by tipping the machine and looking underneath.

When to Call a Professional

If the machine is level, the load is balanced, and the floor is solid but it still shakes violently, the shock absorbers, suspension springs, counterbalance springs, or drum bearings are likely worn out. These need professional replacement.

West Metro Appliance Repair has completed 3,530 washer repairs across 70+ Twin Cities communities. Our technicians see this exact problem regularly and can diagnose it quickly.

Call (952) 476-5935 Schedule Online

Washer Repair Service

Factory-certified washer repair across 70+ Twin Cities communities.