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12450 Plaza Drive, Suite B, Eden Prairie, Minnesota 55344 info@westmetroappliance.com (952) 476-5935 Eden Prairie, MN
Technician diagnosing an appliance problem

Washing Machine Leaking Water

Water on the floor around your washing machine during or after a cycle. The source could be hoses, the door seal, the tub, or internal components.

Step-by-Step Troubleshooting

Try these fixes before calling a technician

1

Check the fill hoses

Inspect both hot and cold water fill hoses at the back of the machine. Look for cracks, bulges, or drips at the connections. Hand-tighten the connections and replace rubber hoses older than 5 years with braided stainless steel ones.

2

Inspect the door boot seal (front-load)

The rubber gasket around the door opening on front-load washers is a common leak point. Check for tears, holes, or foreign objects (like a wire from a bra) that prevent a complete seal. Wipe the seal clean after each use.

3

Don't overload or over-suds

Overloading causes water to splash over the tub during agitation. Also, using too much detergent (especially non-HE in HE machines) creates excessive suds that can overflow through vents and seals.

4

Check the drain hose connection

Make sure the drain hose is securely connected to the washer and properly positioned in the standpipe. A loose connection will leak during the drain/spin cycle.

When to Call a Professional

If the leak is coming from underneath the machine (not from hoses or the door), it could be the tub seal, pump gasket, or an internal hose — these require disassembly and professional repair.

West Metro Appliance Repair has completed 3,530 washer repairs across 70+ Twin Cities communities. Our technicians see this exact problem regularly and can diagnose it quickly.

Call (952) 476-5935 Schedule Online

Washer Repair Service

Factory-certified washer repair across 70+ Twin Cities communities.